TKA1 Formal Letter

What is the purpose of the letter?

• To apply for a scholarship

• To resign from the company

• To request a reference letter

• To confirm a hotel reservation

• To request a promotion

Which expression shows politeness in making a request?

• “I would be very grateful if you could...”
  
  

• “Send me the letter immediately.”

• “You must send the letter soon.”

• “I expect you to write a letter.”

• “I need the letter now.”

What is the main issue described in the letter?

• The machine was delivered late

• The machine stopped working

• The machine was too expensive

• The customer lost her warranty

• The customer didn’t like the color

What phrase shows the writer’s request for action?

• “I hope this issue can be resolved soon.”

• “Attached are copies of the purchase receipt.”

• “I recently purchased a washing machine.”

• “Unfortunately, after two weeks of use...”

• “The machine stopped working.”

What is the purpose of the letter?

• To invite the principal to a meeting

• To request permission to use a facility

• To announce a leadership workshop

• To complain about hall maintenance

• To report an upcoming event

What does the expression “at your earliest convenience” mean?

• Whenever you are free

• As soon as possible

• In your convenience store

• Only during weekends

• When you are not busy next month

Why does Reza request a membership extension?

• He wants to borrow more fiction books

• He works as a library assistant

• He is completing a research project

• He wants to avoid paying late fees

• He lost his library card

Which expression in the letter shows politeness?

• “I hope you will consider my request favorably.”

• “Please extend my membership immediately.”

• “I need access for another three months.”

• “I must have this membership now.”

• “You should approve this quickly.”

What is the purpose of the letter?

• To apply for a scholarship

• To ask for information about university admission

• To complain about an admission test

• To submit registration documents

• To confirm acceptance

Which sentence shows a polite question structure?

• “Please send me the documents!”

• “Could you please provide information...?”

• “You must tell me the requirements.”

• “Give me the information quickly.”

• “Tell me about scholarships.”