English

The first real attempts to improve manpower productivity were initiated by:

• Henry Fayol

• F.W. Taylor

• Elton Mayo

• Max Weber

Work simplification on assembly lines became popular in:

• 1920s

• 1930s

• 1940s

• 1950s

Peters and Waterman’s book In Search of Excellence was published in:

• 1978

• 1980

• 1982

• 1985

Estimation of HR needs is usually planned for:

• 1 year

• 3–5 years

• 10 years

• No fixed time

Performance appraisal is concerned with:

• Staff transfers

• Systematic evaluation of employee strengths and weaknesses

• Employee recruitment

• Financial auditing

Modelling technique often uses which of the following methods?

• Regression analysis

• Delphi questioning

• Job description

• Personal interviews

Quality circles are a management style that originated in:

• USA

• Japan

• UK

• Germany

According to Peters and Waterman, the term that symbolised new-age HR practices was:

• Empowerment

• Excellence

• Agility

• Compliance

The concept of ‘Dyad’ in HRD relates to:

• Two organisations collaborating

• Team performance

• Relationship between employee and supervisor

• Union-management negotiation

What is the correct order in the planning process?

• Training → Recruitment → Estimation

• Selection → Induction → Planning

• Estimation → Recruitment → Deployment

• Policy → Selection → Planning