Org. and Mgmt. FINAL EXAM

Controlling is:

• the process of monitoring and evaluating performance to ensure organizational goals are met

• the act of planning future activities for an organization

• the process of recruiting and selecting employees

• the method of marketing products to customers

One of the key activities of Operations Management

• Sales

• Efficiency

• Market research

• Strategic marketing

Which of the following are characteristics of Controlling?

• It is a continuous process and it compares actual performance with standards.

• It is a one-time activity and does not involve comparison.

• It is only applicable to financial management.

• It ignores deviations from standards.

One of the key activities in Marketing Management

• Sales

• Planning and control

• Supply chain management

• Efficiency

Name the steps involved in Controlling.

• Planning, Organizing, Staffing, Directing

• Setting standards, Measuring performance, Comparing with standards, Taking corrective action

• Forecasting, Budgeting, Implementing, Reviewing

• Delegating, Supervising, Reporting, Evaluating

The types of Control are:

• Feedforward, Concurrent, and Feedback

• Internal, External, and Mixed

• Direct, Indirect, and Hybrid

• Preventive, Detective, and Corrective

What type of management where one person makes decisions without input from team members?

• Persuasive

• Participative

• Autocratic

• Consultative

Mention any two techniques of Controlling.

• Budgetary Control and Statistical Control

• Delegation and Motivation

• Planning and Organizing

• Staffing and Directing

What is Controlling? Fill in the blank: Controlling is a systematic process of checking actual performance against the standards or plans with a view to ensure adequate progress and also recording such experience as a gained contribution to possible future needs.

• Controlling is a systematic process of checking actual performance against the standards or plans with a view to ensure adequate progress and also recording such experience as a gained contribution to possible future needs.

• Controlling is a random process of making decisions without any reference to standards or plans, focusing only on immediate results.

• Controlling is a process of setting goals without monitoring actual performance or recording experiences for future use.

• Controlling is a method of delegating all responsibilities to subordinates without any follow-up or evaluation.

It is a systematic arrangement of people brought together accomplish specific goals.

• Organization

• Management

• Bureaucratic

• Staffing