Language Quiz

When a person says, "Here, have a seat," while avoiding eye contact and quickly lifting file folders out of the way, this nonverbal action that suggests a lack of time is primarily an example of which message type?

• Primary

• Secondary

• Auxiliary

• Hidden

The text uses the phrase "Here, have a seat" as a clear example of what type of communication message?

• Primary

• Auxiliary

• Misunderstood

• Secondary

Which type of message refers to the intentional content, both verbal and nonverbal, such as the specific words or ways you choose to express yourself?

• Auxiliary

• Tertiary

• Primary

• Secondary

If a speaker's pattern of speech or physical attractiveness unintentionally influences the audience's impression of the message, what type of message is being communicated?

• Primary

• Auxiliary

• Colloquial

• Secondary

What is the critical factor that distinguishes primary messages from secondary messages?

• Whether the message is simple or complex

• Whether the message is intentional or unintentional

• Whether the message is verbal or nonverbal

• Whether the communication uses colloquial expressions

Which of the following is one of the most effective strategies mentioned for creating an attention statement?

• Providing the audience with a sense of closure by summarizing the main points.

• Using the "what's in it for me" strategy to explain how the message will benefit the audience.

• Defining the residual message that the audience should retain or act upon.

• Presenting the message in detail and supporting all points with evidence.

Which two primary functions are accomplished in the introduction of a message?

• Presenting all supporting evidence and using transitions

• Capturing the audience's attention and defining the residual message

• Summarizing main points and relating them to the overall topic

• Making a clear statement of the topic and establishing a relationship with the audience.

Regardless of the organizational structure chosen for the body of the message, what is essential to include?

• A photograph of your family or a cartoon to make an impression

• Vocal inflection, gestures, and rate of speech to influence perception.

• A summary of main points and a psychological sense of closure

• Clear main points, support for each point, and transitions between points.

The conclusion provides a sense of psychological closure by conveying that the speaker has accomplished what was promised in the:

• Residual message

• Body

• Introduction

• Attention statement

Answer explanation

What is residual message?