Test Word (updated)

Evaluate the following scenario and determine the type of professional communication used to solve the issue. A restaurant has been informed a recent customer contracted a foodborne illness. Upon further investigation, they discovered the lettuce they served had been contaminated with E. coli. The restaurant needs to write a press release to make recent customers aware of the contamination and how the customers should proceed.

• Advertising
• Marketing
• Public relations
• Media relations

In a business letter, the inside address refers to the address of the _________.

• Sender
• Recipient

Which of the following elements is highlighted in the business letter?

• The body
• The introduction
• The salutation
• The heading

Which of the following requires the researcher to observe and statistically analyze a specific phenomenon?

• Observational studies
• Experimental research projects
• Scholarly journals
• Normative survey research projects

Julia is studying the satisfaction of customers in the selection of produce at grocery stores. She conducts interviews at the checkout and collects the results. What type of research is she conducting?

• Personal independence
• Skills needed to be a good worker
• Need for income
• The purpose of a goal

Bullets are solid or dashed lines that precede tabs and fill the blank space before a tab setting.

• True
• False

Left-aligned and justified are the two most commonly used text alignments in documents.

• True
• False

You can also access the Cut, Copy, and Paste commands by right-clicking the mouse button on the selected text and choosing the commands from the shortcut menu.

• True
• False

To change a grammatical error to a suggested correction, you must right-click on the word or phrase and choose a suggestion from the menu.

• True
• False

Applying styles to text can save time and add consistency to a document.

• True
• False