Module 132

A user reports that he is unable to access data on an external hard drive. You investigate the problem and determine that the USB cable connection to the hard drive is damaged. You replace the cable. Which of the following actions should you take next?

• Document the problem and solution.

• Test the solution.

• Create an action plan.

• Determine if escalation is necessary.

Anna has been backing up her data on a hot swappable drive that is mounted on an external hard drive docking station. This docking station holds two drives. Anna would like to exchange one of the drives with a drive of higher storage capacity. Which of the following is the BEST method for replacing the drive?

• Power off the computer and then remove and replace the drive. Afterward, power on the computer and test the drive.

• Use the Disk Management tool in Control Panel to prepare the bad drive for ejection.

• Remove and replace the drive without powering off the computer.

• Remove and replace the drive after using the Safely Remove Hardware feature to shut down the device.

One of the video editors in your company is worried that they could lose a lot of data if their hard drive fails. They have asked you to come up with a solution. To do this, you have decided to implement a RAID 10 solution on their desktop workstation. Which of the following is the MINIMUM number of hard disks that you can use?

• Six

• Three

• Four

• Two

• Five

A technician is troubleshooting a faulty hard drive that is causing a single user's workstation to crash. At the same time, the company experiences a network outage affecting multiple departments. Based on Best Practice Methodology, what should the technician do?

• Address both issues simultaneously to ensure neither is delayed.

• Focus on the faulty hard drive because it was reported first.

• Prioritize the network outage because it has a wider impact on the business.

• Prioritize the hard drive issue because it is a hardware problem, which is typically more critical.

A desktop technician was troubleshooting a computer that would not connect to the network and suspected that the network interface card (NIC) was not working. However, when the technician tested the NIC, it was working. What should the technician do next?

• Implement preventive measures.

• Test the theory.

• Implement a plan of action.

• Establish a new theory.

Tags

NGSS.MS-ETS1-4

You are building a PC workstation and are ready to install a newer hard drive (HDD) into an empty drive bay in the PC case. Which of the following steps should you complete first?

• Verify that the HDD has been detected by the BIOS or UEFI firmware.

• Connect the HDD to the power supply.

• Connect the HDD to the SATA interface on the motherboard.

• Verify that the power supply and SATA cables can reach the HDD.

You are building a new computer and have purchased a motherboard that includes four built-in SATA connectors. Which of the following MOST accurately lists the maximum number of SATA devices you can connect to the motherboard using the integrated ports?

• Sixteen

• Eight

• Four

• Thirty-two

During a network audit, you discover that several older network devices in your organization still rely on RS-232 serial ports for configuration and management. You need to determine the potential limitations and challenges of continuing to use these serial connections in a modern IT environment. Which of the following analyses BEST identifies a key limitation of using RS-232 serial connections?

• RS-232 serial connections are susceptible to electromagnetic interference, making them unreliable for secure data transmission in a modern IT environment.

• RS-232 serial connections are primarily used for video transmission, limiting their functionality in a modern IT environment.

• 
  RS-232 serial connections require specialized cables and adapters, which may not be readily available or compatible with modern devices.

• RS-232 serial connections support high-speed data transfer rates, which can lead to network congestion in a modern IT environment.

Your company relocated you from the United States to their United Kingdom office in London. You brought your personal computer with you, and you are in the process of setting it up. Your computer was previously configured to receive 115 VAC, but the electricity in London uses 230 VAC. Which of the following would allow your computer to run on 230 VAC?

• Inspect the power supply unit for a manual voltage switch and move it to 230 VAC. Otherwise, no action is necessary.

• Purchase a voltage converter and plug your computer into the converter box.

• Edit the BIOS and modify the voltage input setting.

• Purchase a new power supply that is compatible with 230 VAC.

Which of the following BEST describes the role of the Trusted Platform Module (TPM) in enhancing system security?

• Assessing whether the TPM is used to store cryptographic keys securely, preventing unauthorized access to encrypted data.

• Evaluating if the TPM is enabled to allow booting from USB devices for recovery purposes.

• Verifying that the TPM is configured to support legacy BIOS mode for compatibility with older hardware.

• Checking if the TPM is used to control fan speed and temperature monitoring for system stability.