Human Resource Management Quiz

The concept of "human resource management" implies that employees are:

• A secondary component of a business.

• Troublesome and need to be monitored.

• Resources of the employer.

• An unnecessary cost to an employer.

How do human resources professionals provide an organization with a sustainable competitive advantage?

• They hire employees who are very enthusiastic despite lacking job experience and training.

• They help the organization do what competitors are doing.

• They hire high-quality employees who provide a needed service as they perform many critical functions.

• They keep the organization focused on the short term.

In the context of today's organizations, which statement is true of employees?

• Employees have good substitutes when the substitutes are well trained and highly motivated.

• Employees are always replaceable regardless of their skills.

• Employees are not considered a critical resource in modern organizations.

• Employees are the least important component of a business.

What is the role of employees in a company's success or failure?

• Employees are easily replaceable parts of a system.

• Employees are the source of a company's success or failure.

• Employees do not perform critical functions in an organization.

• Employees can always be imitated regardless of their skills.

What is one way an HR department can help a company gain a competitive advantage?

• By understanding the existing human resources and providing new ones.

• By answering questions on employee hiring and benefits.

• By providing business partner services to meet the company's goals.

• By handling administrative tasks with a commitment to quality.

Which responsibility is specifically associated with the HR function of employee relations?

• Conducting attitude surveys.

• Managing payroll systems.

• Organizing company events.

• Recruiting new employees.

The process of getting detailed information about jobs is referred to as:

• a job orientation.

• a job rotation.

• supply chain management.

• a job analysis.

What is responsible for the shift in the job trend, from the use of narrowly defined jobs to the use of broadly defined jobs in organizations?

• increased demand for low-skilled workers

• emphasis on innovation and quality

• increased focus on simplifying jobs

• lack of competition

What term describes a planned effort to enable employees to learn job-related knowledge, skills, and behavior?

• Selection

• Compensation

• Training

• Recruitment

Which term refers to the process of ensuring employees' activities and outputs match an organization's goals?

• Employee development

• Supply chain management

• Performance management

• Job analysis