Training and Development Quiz

In terms of employment, what is the current status of skilled trades such as welding and pipefitting?

• There are so many people entering these fields it's difficult to find work.

• There is currently a shortage of trained workers and more are needed.

• No one is retiring in this industry so there is little room for new recruits.

• The requirements for working in these fields is becoming less complex.

Which statement describes the relationship between employee training and employee development?

• They are just two names for the same thing.

• Training is short-term skills oriented while development is long-term career oriented.

• Development is provided by the company and is designed to meet the specific needs of the organization, whereas training focuses on more general skills and normally is provided by outside schools, colleges, and institutions.

• Training focuses on conceptual skills while development seeks to improve technical skills.

The primary purpose of a performance appraisal is to

• protect the firm from lawsuits by disgruntled employees.

• improve employee performance.

• obtain information about financial performance for the annual report.

• boost management morale.

The information contained in performance appraisals helps managers

• write job descriptions.

• compute the firm's overall performance in terms of return on investment.

• evaluate job applicants.

• make decisions about promotions, compensation, training, and firing.

When Greta began her Ph.D. program, she was immediately assigned to a female _______ who would serve as a coach and guide and help Greta meet the right people who could enhance her career. Her program also required _______, where she would spend four to six weeks in different labs, gaining experience and exposure to a variety of research in her field of study.

• mentor; off-the-job training

• understudy; shadowing

• understudy; vestibule training

• mentor; job rotation

Before a trucking company allows new employees to operate the large trucks and trailers it uses to transport goods, employees are sent to a nearby classroom where they learn the safe and proper way to work with all of the equipment they will use when they perform their jobs. This company uses a training technique known as

• vestibule training.

• offline training.

• job replication.

• shadowing.

A newer form of performance appraisal is called the ________ because it encourages feedback from everyone working around the employee including those who report to the employee.

• 360-degree review

• corrective review

• environmental review

• continuous performance review

Many firms now offer their employees (a)   benefits, such as on-site haircuts and concierge service, which help employees maintain a balance between work and family life.

A major advantage of a piecework pay system is that it

• creates a powerful incentive to work efficiently.

• requires a minimum of paperwork and record keeping.

• encourages cooperation and teamwork among employees.

• focuses on service and product quality.

Companies place a considerable amount of attention on compensation plans because

• firms are likely to face stiff penalties from the government if they do not offer competitive wages and salaries.

• attracting the right employees with good compensation packages means maintaining a competitive position in the marketplace.

• they feel an obligation to contribute to a rising standard of living.

• a good compensation plan will be less costly than other parts of the operation.