In the context of work flow design, which of the following best describes a position?

the set of duties performed by a person

a set of related duties fulfilled by many employees

the set of skills and abilities that is required of a person in a job

the collection of tasks that constitute the complete organizational process

Dave wants to set up a manufacturing unit. To decide on the human resource needs for the unit, he should conduct a work flow analysis and start by defining the outputs of the process. Which of the following should Dave define?

the type of products that will need to be manufactured

the processes that will be involved in manufacturing

the number of people required for production

the special equipment, facilities, and systems needed for production

the data and information needed by the work unit

Which statement is true of work flow analysis?

Outputs may be tangible or intangible products of the work processes.

Information cannot be considered to be an input because it is not tangible.

All outputs must be strictly measured in terms of quantity.

Quality standards are not a key criterion in the process of work flow analysis.

Inputs and outputs are only the two stages required to represent a complete work flow cycle.

Organizations carry out human resource planning to:

gain an advantage over competitors.

reduce hiring of workers from colleges and universities.

increase hiring costs to match industry standards.

replace technology with highly skilled workers.

In the context of human resource planning, the primary goal of forecasting is to:

predict labor shortages or surpluses in specific areas of an organization.

set goals for hiring employees.

focus attention on a problem and provide a basis for measuring an organization's success.

eliminate large numbers of personnel with the goal of enhancing an organization's competitiveness.

Identify a benefit of applying statistical forecasting methods.

Under the right conditions, they provide predictions that are much more precise than a human forecaster's subjective judgment.

They are particularly useful in dynamic environments.

They are particularly useful in predicting important events that have no historical precedent.

They are invariably better than the best guesses of experts.

They can be used by organizations as a substitute for relying on the subjective judgments of experts.

In most organizations, the first step in the personnel selection process is:

screening the applications to see which ones meet the basic requirements for the job.

verifying the applicants' qualifications through reference and background checks.

negotiating with the employee regarding salary and benefits.

administering tests and reviewing work samples to rate the candidates' abilities.

inviting candidates with the best abilities to the organization for one or more interviews.

Along with 50 other candidates, Rita applied for the position of analyst at Mechalium Inc. Because Rita's profile stood out from other candidates' profiles, she was called for an interview in which she performed well. In the context of the steps involved in the selection process for recruitment, which of the following would most likely be the next step taken by the recruiter?

verifying Rita's qualifications through background checks

negotiating salary and benefits with Rita

sending Rita a job offer letter

getting Rita to sign the job offer

Gary, the new human resource manager at Alchemy Corp., proposes using automated systems for screening résumés of applicants. Gary claims that automated systems are better than humans at picking the right profiles. Which of the following statements weakens Gary's claim?

Automated systems might reject qualified people who didn't use the same keywords as the job description.

Automated systems reduce the pace of the selection process by a large margin.

Automated systems prevent candidates from knowing the status of their applications.

Automated systems do not help in matching résumés to the keywords in job requirements.

Automated systems refrain from replying to the candidates when their profiles are rejected.

Human Resource II

Authored by Matthew Brajevich

Professional Development

Vocational training

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24 questions

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False: Through the process of work flow design, managers analyze the tasks needed to produce a product or service.

True

False

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False: Work processes are the activities that a work unit's members engage in to produce a given output.

True

False

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False: Jobs that involve teamwork or broad responsibility tend to require a structure based on functions.

True

False

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False: Job analysis can only be performed by certified external analysts of the U.S. Department of Labor.

True

False

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False: The second step in human resource planning is performance evaluation.

True

False

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False: The goals an organization sets in its human resource planning process should come directly from the analysis of its labor supply and demand.

True

False

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False: Downsizing can be used to reduce surplus labor because it yields fast results.

True

False

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Human Resource II

Select True or False: Through the process of work flow design, managers analyze the tasks needed to produce a product or service.

Select True or False: Work processes are the activities that a work unit's members engage in to produce a given output.

Select True or False: Jobs that involve teamwork or broad responsibility tend to require a structure based on functions.

Select True or False: Job analysis can only be performed by certified external analysts of the U.S. Department of Labor.

Select True or False: The second step in human resource planning is performance evaluation.

Select True or False: The goals an organization sets in its human resource planning process should come directly from the analysis of its labor supply and demand.

Select True or False: Downsizing can be used to reduce surplus labor because it yields fast results.

Select True or False: Work sharing is usually implemented in an effort to avoid labor shortages.

Select True or False: Equal employment opportunity laws affect the kinds of information an organization may gather on application forms and in interviews.

Select True or False: The Fair Credit Reporting Act requires that employers obtain a candidate's consent before downloading his or her résumé from an online job site.

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