Operations Management Multiple Choice Worksheet

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. Which of the following is true?

• Corporate strategy is shaped by functional strategies.

• Corporate mission is shaped by functional strategies.

• Corporate mission is shaped by corporate strategy.

• Functional strategies are shaped by corporate strategy.

• External conditions are shaped by corporate mission.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. The fundamental purpose for the existence of any organization is described by its:

• policies.

• corporate charter.

• procedures.

• bylaws.

• mission statement.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. In an assembly operation at a furniture factory, six employees assembled an average of 450 standard dining chairs per five-day week. What is the labor productivity of this operation?

• 75 chairs/worker/day

• 20 chairs/worker/day

• 60 chairs/worker/day

• 15 chairs/worker/day

• 90 chairs/worker/day

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. Where a firm locates would typically not affect that firm's:

• convenience for customers.

• delivery times.

• costs.

• strategy.

• transportation costs.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. Core competencies in organizations generally do not relate to:

• flexibility.

• cost.

• sales price.

• quality.

• time.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. With regard to operations, organization strategy should, ideally, take into account:

• inventory levels.

• labor productivity.

• production processes.

• operations' strengths and weaknesses.

• product mix.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. Gourmet Pretzels bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each eight-hour shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by:

• 50 percent.

• 25 percent.

• 33 percent.

• 67 percent.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. Time-based approaches of business organizations focus on reducing the time to accomplish certain necessary activities. Time reductions seldom apply to:

• internal audits.

• product/service design time.

• response time for complaints.

• processing time.

• delivery time.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. Which of the following is not a key factor of competitiveness?

• product differentiation

• price

• flexibility

• size of organization

• after-sale service

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. Increasing the service offered to the customer makes it more difficult to compete on the basis of:

• quality.

• order qualifiers.

• price.

• flexibility.

• customization.