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Medically Necessity - 1 S Learning Plan

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Medically Necessity - 1 S Learning Plan
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which scenario best represents a CO‑50 denial for lack of medical necessity?

Submitting a claim after the filing limit has passed

Chest X‑rays are not medically necessary for an ear infection, so the payer would deny the claim as CO‑50

Using an outdated CPT code on the claim

Billing a service without prior authorization

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which guideline determines whether Medicare covers a service nationwide?

NCDs apply nationwide and specify Medicare coverage for certain services.

Commercial Payer Policy

Local Coverage Determination (LCD)

Provider Billing Manual

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be done first during pre‑call analysis for a CO‑50 denial?

Send an appeal immediately

Resubmit the claim without changes

Call the insurance without reviewing documentatio

Call the insurance without reviewing documentatio

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If the coding team confirms that the diagnosis code is correct but the claim is still denied as not medically necessary, what is the next step?

Write off the balance

Resubmit the same claim again

Close the claim as non‑recoverable

If coding is correct, the next step is to send an appeal before the appeal time limit expires

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a common reason a payer may deny a claim as CO‑50?

The provider billed with an outdated NPI

The patient’s insurance policy terminated after the date of service

The claim was submitted with the wrong tax ID

LCD/NCD guidelines determine whether a service is medically necessary. 

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

If the insurance representative refuses to provide coding guidance during the call, what should be done next? ( Select all, more than 1 answer)

Send the claim again without changes

When the rep cannot provide coding details, the next step is to follow the SOP to determine the correct action.

Close the claim as non‑recoverable

Request Rep to Reprocess the claim 

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following must be obtained from the insurance if medical records are required?

Provider’s credentialing status

The patient’s premium amount

When medical records are required, the representative must provide the mailing/fax details, attention line, and the time limit for submission

Patient’s employer information

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