
Turning Tension into Results: A Team Communication Story
Authored by NURHAYATI GANINDA
English
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
5 mins • 10 pts
Choose the best answer
"Turning Tension into Results: A Team Communication Story"
Last year, a project team in a technology company experienced serious communication problems. Team members often spoke harshly, criticized each other directly, and interrupted during meetings. At first, this created tension, and several members felt uncomfortable working together.
However, the manager noticed that, despite the negative communication style, the team worked efficiently and completed tasks quickly. The team members did not avoid problems. Instead, they discussed issues openly, even if their communication was not always polite.
To improve the situation, the manager did not stop the direct communication style. Instead, the manager set clear rules for discussions. Team members continued to give honest feedback, but they also learned to listen more carefully and respect different opinions.
After these changes, the team’s performance improved further. They solved problems faster, made better decisions, and completed the project successfully. Although their communication style was still direct, it became more effective and professional.
In the end, the company realized that honest and direct communication, even when it seemed negative, helped the team work better, as long as it was controlled and respectful.
1. What problem did the team have at the beginning?
They lacked technical skills
They had communication problems
They had no manager
They worked too slowly
2.
MULTIPLE CHOICE QUESTION
5 mins • 10 pts
Choose the best answer
"Turning Tension into Results: A Team Communication Story"
Last year, a project team in a technology company experienced serious communication problems. Team members often spoke harshly, criticized each other directly, and interrupted during meetings. At first, this created tension, and several members felt uncomfortable working together.
However, the manager noticed that, despite the negative communication style, the team worked efficiently and completed tasks quickly. The team members did not avoid problems. Instead, they discussed issues openly, even if their communication was not always polite.
To improve the situation, the manager did not stop the direct communication style. Instead, the manager set clear rules for discussions. Team members continued to give honest feedback, but they also learned to listen more carefully and respect different opinions.
After these changes, the team’s performance improved further. They solved problems faster, made better decisions, and completed the project successfully. Although their communication style was still direct, it became more effective and professional.
In the end, the company realized that honest and direct communication, even when it seemed negative, helped the team work better, as long as it was controlled and respectful.
2. How did team members communicate at first?
Politely and carefully
Silently
Harshly and directly
Through email only
3.
MULTIPLE CHOICE QUESTION
5 mins • 10 pts
Choose the best answer
"Turning Tension into Results: A Team Communication Story"
Last year, a project team in a technology company experienced serious communication problems. Team members often spoke harshly, criticized each other directly, and interrupted during meetings. At first, this created tension, and several members felt uncomfortable working together.
However, the manager noticed that, despite the negative communication style, the team worked efficiently and completed tasks quickly. The team members did not avoid problems. Instead, they discussed issues openly, even if their communication was not always polite.
To improve the situation, the manager did not stop the direct communication style. Instead, the manager set clear rules for discussions. Team members continued to give honest feedback, but they also learned to listen more carefully and respect different opinions.
After these changes, the team’s performance improved further. They solved problems faster, made better decisions, and completed the project successfully. Although their communication style was still direct, it became more effective and professional.
In the end, the company realized that honest and direct communication, even when it seemed negative, helped the team work better, as long as it was controlled and respectful.
3. How did some team members feel?
Uncomfortable
Confused
Motivated
Comfortable
4.
MULTIPLE CHOICE QUESTION
5 mins • 10 pts
Choose the best answer
"Turning Tension into Results: A Team Communication Story"
Last year, a project team in a technology company experienced serious communication problems. Team members often spoke harshly, criticized each other directly, and interrupted during meetings. At first, this created tension, and several members felt uncomfortable working together.
However, the manager noticed that, despite the negative communication style, the team worked efficiently and completed tasks quickly. The team members did not avoid problems. Instead, they discussed issues openly, even if their communication was not always polite.
To improve the situation, the manager did not stop the direct communication style. Instead, the manager set clear rules for discussions. Team members continued to give honest feedback, but they also learned to listen more carefully and respect different opinions.
After these changes, the team’s performance improved further. They solved problems faster, made better decisions, and completed the project successfully. Although their communication style was still direct, it became more effective and professional.
In the end, the company realized that honest and direct communication, even when it seemed negative, helped the team work better, as long as it was controlled and respectful.
4. What surprised the manager?
The team worked efficiently despite problems
The team worked slowly
The team avoided problems
The team left the company
5.
MULTIPLE CHOICE QUESTION
5 mins • 10 pts
Choose the best answer
"Turning Tension into Results: A Team Communication Story"
Last year, a project team in a technology company experienced serious communication problems. Team members often spoke harshly, criticized each other directly, and interrupted during meetings. At first, this created tension, and several members felt uncomfortable working together.
However, the manager noticed that, despite the negative communication style, the team worked efficiently and completed tasks quickly. The team members did not avoid problems. Instead, they discussed issues openly, even if their communication was not always polite.
To improve the situation, the manager did not stop the direct communication style. Instead, the manager set clear rules for discussions. Team members continued to give honest feedback, but they also learned to listen more carefully and respect different opinions.
After these changes, the team’s performance improved further. They solved problems faster, made better decisions, and completed the project successfully. Although their communication style was still direct, it became more effective and professional.
In the end, the company realized that honest and direct communication, even when it seemed negative, helped the team work better, as long as it was controlled and respectful.
5. What did the team do during discussions?
Avoided conflict
Ignored problems
Stayed silent
Discussed issues openly
6.
MULTIPLE CHOICE QUESTION
5 mins • 10 pts
Choose the best answer
"Turning Tension into Results: A Team Communication Story"
Last year, a project team in a technology company experienced serious communication problems. Team members often spoke harshly, criticized each other directly, and interrupted during meetings. At first, this created tension, and several members felt uncomfortable working together.
However, the manager noticed that, despite the negative communication style, the team worked efficiently and completed tasks quickly. The team members did not avoid problems. Instead, they discussed issues openly, even if their communication was not always polite.
To improve the situation, the manager did not stop the direct communication style. Instead, the manager set clear rules for discussions. Team members continued to give honest feedback, but they also learned to listen more carefully and respect different opinions.
After these changes, the team’s performance improved further. They solved problems faster, made better decisions, and completed the project successfully. Although their communication style was still direct, it became more effective and professional.
In the end, the company realized that honest and direct communication, even when it seemed negative, helped the team work better, as long as it was controlled and respectful.
6. What did the manager do to improve the situation?
Stopped communication
Replaced team members
Set clear rules for discussion
Closed the project
7.
MULTIPLE CHOICE QUESTION
5 mins • 10 pts
Choose the best answer
"Turning Tension into Results: A Team Communication Story"
Last year, a project team in a technology company experienced serious communication problems. Team members often spoke harshly, criticized each other directly, and interrupted during meetings. At first, this created tension, and several members felt uncomfortable working together.
However, the manager noticed that, despite the negative communication style, the team worked efficiently and completed tasks quickly. The team members did not avoid problems. Instead, they discussed issues openly, even if their communication was not always polite.
To improve the situation, the manager did not stop the direct communication style. Instead, the manager set clear rules for discussions. Team members continued to give honest feedback, but they also learned to listen more carefully and respect different opinions.
After these changes, the team’s performance improved further. They solved problems faster, made better decisions, and completed the project successfully. Although their communication style was still direct, it became more effective and professional.
In the end, the company realized that honest and direct communication, even when it seemed negative, helped the team work better, as long as it was controlled and respectful.
7. What new behavior did the team learn?
To speak less
To listen and respect opinions
To avoid feedback
To work alone
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