Five Topics for the Salesforce Associate Certification

What is Trailhead used for?

• Creating marketing campaigns

• Learning about Salesforce

• Managing customer data

• Tracking sales performance

Which of the following is NOT a core Salesforce object?

• Accounts

• Contacts

• Leads

• Projects

What is the primary use of list views in Salesforce?

• To manage user permissions

• To visualize data in charts

• To create marketing campaigns

• To see different records

When should you use a permission set instead of a profile?

• For additional access beyond a profile

• For a specific department

• For a large group of users

• For creating reports

What is a dashboard component used for?

• Visualizing data

• Managing user permissions

• Creating marketing campaigns

• Tracking sales leads