Understanding Call Management Concepts

Understanding Call Management Concepts

Assessment

Interactive Video

English, Fun, Life Skills

1st - 3rd Grade

Practice Problem

Hard

Created by

Jackson Turner

FREE Resource

The transcript discusses a scenario where someone is on another line and will call back. This concept is reiterated multiple times, emphasizing the idea of waiting for a callback while being engaged on another line.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main topic introduced in the first section?

Making a call

Being on another line and expecting a call back

Ending a call

Ignoring a call

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What action is expected after being on another line, as mentioned in the second section?

Ignoring the call

Ending the call

Receiving a call back

Making another call

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many times is the concept of being on another line and expecting a call back reiterated in the second section?

Twice

Once

Three times

Four times

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the final action mentioned in the last section?

Ending a call

Making a call

Being on another line and expecting a call back

Ignoring a call

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the repeated phrase throughout the video?

All of the above

She's on the other one

She's going to call me back

She's on the other line

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