Communication Barriers and Effectiveness

The video explores the difference between talking and communication, emphasizing the importance of clear and effective communication. It outlines the characteristics and process of communication, including encoding, channel, decoding, and feedback. Various types of communication, such as verbal, non-verbal, written, visual, and listening, are discussed along with their advantages and disadvantages. The video also highlights barriers to communication and offers strategies to overcome them. Finally, it underscores the importance of communication in building connections, coordination, and decision-making.

What is the main difference between talking and communication?

• Communication is just speaking words and sentences.

• Communication involves only one person.

• Talking involves sharing information to reach a common understanding.

• Talking is a two-way process.

Which of the following is NOT a characteristic of communication?

• It aims to build interpersonal relationships.

• It is a one-way process.

• It involves a minimum of two persons.

• It is influenced by the mood of both the sender and receiver.

What is the first step in the communication process?

• Encoding

• Feedback

• Message

• Sender

Which type of communication involves the use of language and words to convey a message?

• Non-verbal communication

• Written communication

• Visual communication

• Verbal communication

What is an example of non-verbal communication?

• Sending an email

• Nodding head in approval

• Giving a speech

• Writing a report

Which of the following is a disadvantage of written communication?

• It saves time and energy.

• It is widely accepted.

• It can be recorded and stored permanently.

• It lacks immediate feedback.

What is a common barrier to effective communication caused by language differences?

• Emotional barriers

• Psychological barriers

• Linguistic barriers

• Physical barriers

Which barrier to communication involves issues like stage fear and speech disorders?

• Technological barriers

• Psychological barriers

• Attitude barriers

• Cultural barriers

Why is effective communication important in decision making?

• It provides necessary information for making decisions.

• It eliminates the need for feedback.

• It helps in avoiding communication.

• It reduces the need for coordination.

How does communication help in building interpersonal relationships?

• By focusing only on written communication.

• By ignoring emotional responses.

• By avoiding all forms of interaction.

• By sharing thoughts, feelings, and stories.