Customer Experience in Clothing Stores

Customer Experience in Clothing Stores

Assessment

Interactive Video

Fun, Life Skills

5th - 8th Grade

Hard

Created by

Ethan Morris

FREE Resource

A customer enters a store, greeted by a salesperson. They discuss a dress, its size, and price. The customer tries on the dress, learns it's on sale, and discusses color preferences, ending with expressions of love.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the customer's initial response when asked if they need help?

I am looking for something specific.

No, thanks, I am watching.

Can you show me around?

Yes, please.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What size does the customer initially claim to wear?

Size 8

Size 10

Size 12

Size 14

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where is the fitting room located?

Next to the entrance

At the back of the store

There

Near the cashier

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How much does the dress cost after the discount?

269 euros

150 euros

200 euros

249 euros

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why does the customer dislike the dress?

It is out of style.

The color is too dark.

It is too tight.

It is too expensive.