Identifying Characters in a Call

The transcript is a brief conversation where one person mistakenly calls another, thinking they are someone else. The caller apologizes upon realizing the error.

What is the first word spoken in the video?

• hi

• hello

• hey

• greetings

Who is the person being asked for on the call?

• Anna

• Marsha

• John

• Sarah

Who is actually on the call?

• John

• Sarah

• Marsha

• Anna

What does Anna say after identifying herself?

• You have the wrong number

• I am sorry

• Please call back later

• How can I help you?

What is the final statement made in the video?

• I am sorry

• How can I help you?

• Please call back later

• You have the wrong number