Computer Troubleshooting Scenarios

The video tutorial covers various computer troubleshooting topics, including the Power-On Self-Test (POST), BIOS settings, and boot issues. It explains how to handle Windows stop errors (BSOD) and Mac OS spinning weight cursor problems. The tutorial also addresses display and power issues, system performance and heat management, hardware failures, and system freezes and reboots. It provides practical advice on using tools like the event viewer, task manager, and HW monitor to diagnose and resolve these issues.

What is the primary purpose of the Power On Self Test (POST) when you first turn on your PC?

• To connect to the internet

• To check the main components of the system

• To update the BIOS

• To load the operating system

If you hear a series of beeps when starting your computer, what should you consult to understand the issue?

• The operating system manual

• The antivirus software

• The motherboard documentation

• The internet service provider

What might cause your system to display an incorrect date and time during startup?

• A disconnected monitor

• A corrupted operating system

• A depleted motherboard battery

• A faulty hard drive

What is the common name for a Windows stop error screen?

• Red Screen of Death

• Green Screen of Life

• Blue Screen of Death

• Yellow Screen of Warning

What is the official name for the spinning beach ball cursor in Mac OS?

• Mac OS 10 Spinning Wait Cursor

• Mac OS 10 Loading Cursor

• Mac OS 10 Busy Cursor

• Mac OS 10 Error Cursor

What should you check first if your desktop computer screen stays black?

• The antivirus software

• The power and video cables

• The operating system settings

• The internet connection

If your computer does not power on at all, what tool can you use to check if the outlet is providing power?

• A hammer

• A flashlight

• A multimeter

• A screwdriver

What might cause a computer to be slow and sluggish even if CPU utilization is low?

• A disconnected keyboard

• A faulty mouse

• A new monitor

• A full storage drive

What is a common cause of overheating in a computer system?

• A slow internet connection

• Dust and dirt buildup

• A faulty power supply

• Too many open applications

What should you do if you smell smoke or see smoke coming from your computer?

• Update the operating system

• Run a virus scan

• Restart the computer

• Disconnect from the power source immediately