Workplace Communication Scenarios

Workplace Communication Scenarios

Assessment

Interactive Video

Business, Life Skills, Other

5th - 8th Grade

Hard

Created by

Aiden Montgomery

FREE Resource

Albert answers a call from Sue, who is looking for Mr. Sanchez. Albert informs her that Mr. Sanchez is in a meeting with accountants. Sue mentions Barbara, the new receptionist, and asks about her work and computer location. Albert confirms that the receptionist works for Mr. Sanchez but is unable to help further as he is busy with an electrician. He suggests that Brad might be able to assist. The call concludes with Sue understanding the situation and ending the conversation.

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is Albert speaking with on the phone?

Brad

Barbara

Sue

Mr. Sanchez

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where is Mr. Sanchez during the call?

In his office

In a meeting with the accountants

At lunch

On vacation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is the new receptionist mentioned in the conversation?

Brad

Barbara

Albert

Sue

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For whom does the receptionist work?

Brad

The accountants

Mr. Sanchez

Albert

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who might Sue ask for help after speaking with Albert?

The electrician

Barbara

Mr. Sanchez

Brad