Understanding Workplace Communication

Understanding Workplace Communication

Assessment

Interactive Video

Life Skills, Moral Science, Social Studies

7th - 10th Grade

Hard

Created by

Olivia Brooks

FREE Resource

The transcript depicts a conversation between two individuals discussing the impact of one being late to work. The conversation highlights the frustration of the person covering for the latecomer and the latecomer's apology and explanation of personal challenges. The dialogue progresses towards a resolution with a promise to improve punctuality and an understanding of the stress caused by the situation.

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6 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main issue discussed in the first section of the conversation?

A disagreement over lunch breaks

The impact of one colleague's tardiness on the other

A debate about work attire

A discussion about project deadlines

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does the frustrated colleague propose to handle the tardiness issue?

By ignoring the issue

By leaving work early

By reporting to the manager

By discussing it in a team meeting

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the frustrated colleague expect from the tardy colleague?

A real apology and punctuality

A written apology

A gift

A resignation letter

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What emotion is primarily expressed by the frustrated colleague in the second section?

Confusion

Joy

Indifference

Frustration

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the tardy colleague promise to do in the final section?

Work extra hours

Be on time from now on

Apologize to the manager

Quit the job

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What personal challenge does the tardy colleague mention?

Problems with kids in the morning

Car trouble

Traffic issues

Health problems