Understanding Bias and Conflict of Interest

The video tutorial covers the concept of bias, distinguishing between good and bad bias, with a focus on implicit bias and its hidden nature. It introduces the FLEX model as a strategy to overcome implicit bias by focusing on self-awareness, learning about others, engaging in dialogue, and expanding perspectives. The tutorial also explains conflict of interest, using examples like politicians to illustrate how conflicting interests can affect decision-making.

What is bias primarily described as in the lesson?

• A tendency toward or against something

• An objective viewpoint

• A random choice

• A neutral perspective

What is implicit bias?

• Bias that is openly acknowledged

• Bias that is hidden and not obvious

• Bias that is always positive

• Bias that is only found in media

Why is implicit bias particularly harmful in public-facing jobs?

• It can result in mistreating people unknowingly

• It is always beneficial for the organization

• It has no impact on job performance

• It leads to better decision-making

What is the purpose of the FLEX model?

• To overcome implicit bias

• To promote biased decision-making

• To ignore other perspectives

• To enhance personal biases

What does the 'F' in the FLEX model stand for?

• Follow others

• Forget biases

• Focus within

• Find faults

How should one engage in inclusive dialogue according to the FLEX model?

• By avoiding conversations

• By asking open-ended questions

• By being combative

• By ignoring others' opinions

In public speaking, why is it important to consider the audience's perspective?

• To only show one side of the argument

• To confuse the audience

• To present facts from multiple viewpoints

• To ensure the speech is biased

What is a conflict of interest?

• A situation with no personal gain

• A situation where interests are aligned

• A situation with no ethical concerns

• A situation where interests conflict

How can a politician's conflict of interest be exemplified?

• Owning stock in a company they regulate

• Avoiding any financial investments

• Supporting only non-profit organizations

• Voting against their own interests

What should be done if one must participate in an activity with a conflict of interest?

• Ignore the conflict

• Disclose the conflict

• Deny the conflict

• Hide the conflict