Betül's Appointment and Hospital Experience

Betül's Appointment and Hospital Experience

Assessment

Interactive Video

Other

6th - 8th Grade

Hard

Created by

Emma Peterson

FREE Resource

Betül attempts to schedule a doctor's appointment for April 11th at 10 AM but finds it unavailable. She opts for an afternoon slot with Dr. Esra. Upon arrival at the hospital, she discovers her appointment is actually scheduled for the next day. Despite receiving a confirmation message, she discusses the issue with the doctor and decides to wait until the doctor is available.

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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What time did Betül initially want her appointment?

11 AM

12 PM

10 AM

9 AM

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who was available for an afternoon appointment?

Dr. Mehmet

Dr. Ali

Dr. Ayşe

Dr. Esra

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the issue Betül faced upon arriving at the hospital?

The doctor was unavailable

The hospital was closed

She forgot her ID

Her appointment was scheduled for the next day

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When did Betül receive the message about her appointment?

Last week

Yesterday evening

This morning

Yesterday afternoon

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did Betül want to do before leaving the hospital?

Reschedule her appointment

Speak with the doctor

Cancel her appointment

Get a refund

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How did the hospital staff resolve Betül's issue?

They offered a refund

They rescheduled her appointment

They canceled her appointment

They fit her in after the current appointments

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

At what time was Betül finally seen by the doctor?

2:45 PM

2:15 PM

3:00 PM

1:30 PM