Troubleshooting and System Maintenance

Troubleshooting and System Maintenance

Assessment

Interactive Video

Computers, Instructional Technology

9th - 12th Grade

Hard

Created by

Jackson Turner

FREE Resource

The video tutorial covers various troubleshooting techniques for Windows systems, emphasizing the importance of restarting devices and applications to resolve issues. It explains managing background services, verifying system requirements, and using tools like SFC and startup repair for system file and boot issues. The tutorial also details system restore and recovery options, as well as managing user profiles in Windows.

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is restarting a device often the first step in troubleshooting?

It clears all data from the device.

It often resolves issues caused by software bugs or resource overuse.

It updates the device to the latest software version.

It disconnects the device from the network.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of Task Manager in managing background services?

It allows you to uninstall applications.

It deletes unnecessary services.

It provides options to stop, restart, or modify services.

It updates all services automatically.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does repairing an application in Windows typically involve?

Installing missing files and fixing corrupted files.

Changing the application's user interface.

Deleting all user data associated with the application.

Upgrading the application to a premium version.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can you check if your system meets the minimum requirements for an application?

By uninstalling and reinstalling the application.

By using the System Information app to view hardware and software settings.

By contacting customer support.

By running a disk cleanup.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of the System File Checker (SFC) utility in Windows?

To defragment the hard drive.

To scan and replace missing or corrupted system files.

To update all system drivers.

To uninstall unnecessary applications.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the Windows System Restore feature do?

It deletes all personal files.

It reverts the system to a previous configuration without affecting personal files.

It upgrades the operating system to the latest version.

It creates a backup of all system files.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common solution for a corrupted user profile in Windows?

Reinstalling the operating system.

Deleting the corrupted profile and creating a new one.

Running a disk cleanup.

Updating the user profile settings.

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