Hotel Check-In Process Questions

The video tutorial demonstrates a hotel check-in process. Jennifer Zielinski checks in for a five-night stay, spells her name, and provides her passport. She receives her room key and directions to the elevator. The process is repeated multiple times for practice, emphasizing key phrases and actions involved in a typical hotel check-in scenario.

What is the guest's name who has a reservation?

• Jennifer Zielinski

• Jessica Smith

• Emily Johnson

• Sarah Brown

How many nights is the reservation for?

• Six nights

• Four nights

• Three nights

• Five nights

What is the room number assigned to the guest?

• Room 101

• Room 202

• Room 404

• Room 306

Where is the elevator located according to the receptionist?

• Over there

• Next to the stairs

• Beside the reception

• Near the entrance

What is the alternative term used for 'lift' in the conversation?

• Escalator

• Ramp

• Stairs

• Elevator

What is the guest's response when asked to spell her last name?

• Z-I-E-L-I-N-S-K-I

• Z-E-I-L-I-N-S-K-I

• Z-I-L-E-N-S-K-I

• Z-I-E-L-N-S-K-I

What does the receptionist ask for after confirming the reservation?

• Credit card

• Passport

• Driver's license

• Phone number

What does the guest need to do after handing over the passport?

• Make a payment

• Confirm the reservation

• Sign a document

• Provide a phone number

What does the receptionist say after handing over the key?

• Welcome to the hotel

• Have a nice day

• Enjoy your stay

• See you soon

What is the final step in the check-in process according to the video?

• Room tour

• Payment confirmation

• Key handover

• Welcome drink