Workplace Skills and Attitudes Assessment

The video explores the importance of soft skills in the workplace, distinguishing them from hard skills. It highlights key soft skills such as communication, teamwork, work ethic, flexibility, and a positive attitude. The video provides practical tips for developing these skills and emphasizes their role in career success. Additionally, it discusses cell phone etiquette at work, stressing the importance of minimizing distractions.

What is the primary difference between soft skills and hard skills?

• Hard skills are measurable, soft skills are not.

• Soft skills are measurable, hard skills are not.

• Soft skills are job-specific, hard skills are not.

• Hard skills are people-oriented, soft skills are not.

Why are soft skills becoming increasingly important to hiring managers?

• They ensure better communication and work atmosphere.

• They are easier to teach than hard skills.

• They are more important than technical skills.

• They are required for all job roles.

Which of the following is NOT a component of effective communication?

• Asking questions

• Maintaining eye contact

• Active listening

• Interrupting frequently

What is the benefit of asking questions in a workplace setting?

• It wastes time for both parties.

• It indicates valuing the boss's expertise.

• It demonstrates a lack of confidence.

• It shows a lack of understanding.

What should you focus on to be a good team player?

• Avoiding team interactions

• Your own work style only

• The team's goal and your role

• Criticizing team members

How can you demonstrate a strong work ethic?

• By completing tasks quickly without checking

• By focusing on quality and meeting deadlines

• By taking on more work than you can handle

• By avoiding difficult tasks

What does flexibility in the workplace involve?

• Sticking to your usual tasks

• Avoiding new responsibilities

• Refusing to adapt to new situations

• Responding to changing circumstances

How can maintaining a positive attitude benefit you?

• It improves relationships and decision-making.

• It makes you less approachable.

• It reduces your chances of success.

• It shortens your lifespan.

What is a recommended practice regarding phone use at work?

• Keep your phone visible at all times.

• Answer calls during meetings.

• Use your phone only during breaks.

• Ignore company phone policies.

What is the impact of a positive attitude on your work environment?

• It has no impact on the work environment.

• It fosters a positive and collaborative environment.

• It attracts negativity from others.

• It creates a negative atmosphere.