Mobile Device Maintenance and Troubleshooting

Mobile Device Maintenance and Troubleshooting

Assessment

Interactive Video

Computers, Life Skills

7th - 12th Grade

Hard

Created by

Olivia Brooks

FREE Resource

The video tutorial covers various aspects of mobile device maintenance, including battery degradation, the benefits of using airplane mode, and safety precautions for swollen batteries. It also addresses screen damage, charging issues, signal strength, and interference. Guidelines for preventing water damage and managing heat are provided, along with instructions for resetting devices. The tutorial concludes with discussions on interface damage and identifying malware symptoms.

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common consequence of repeatedly recharging a mobile device battery?

Faster charging times

Improved signal strength

Decreased battery capacity

Increased battery capacity

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a recommended action to save battery when outside the network range?

Increase screen brightness

Turn off Bluetooth

Disable Wi-Fi

Enable airplane mode

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if you notice your battery is swollen?

Charge the battery fully

Replace the battery immediately

Puncture the battery to release gas

Continue using the device

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the best course of action if your device's screen is cracked but still functional?

Use a screen protector

Perform a backup

Replace the glass only

Ignore the damage

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common cause of slow charging in mobile devices?

Overheating of the device

Using a new cable

Low voltage from the connector

High battery capacity

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if your device gets wet?

Turn it on immediately

Place it in direct sunlight

Let it dry completely before powering on

Charge it to dry it out

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a potential effect of excessive heat on mobile devices?

Faster processing speed

Increased signal strength

Automatic shutdown

Improved battery life

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