Understanding Phone Call Communication

Understanding Phone Call Communication

Assessment

Interactive Video

Business, Life Skills, Communication, Professional Development

6th - 10th Grade

Hard

Created by

Sophia Harris

FREE Resource

Ryan Bartos calls to speak with Natalie Jones but is informed she is in a meeting. He leaves an urgent message for her to call back and provides his cell number for contact. He confirms his last name spelling before the call ends.

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is Ryan Bartos trying to reach in the phone call?

John Doe

Sarah Connor

Natalie Jones

Michael Smith

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Ryan Bartos want Natalie to do?

Meet him in person

Call him back

Send him an email

Send a text message

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the cell phone number Ryan provides?

472-555-8109

472-555-8901

472-555-8910

472-555-9801

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does Ryan spell his last name?

B-A-R-T-A-S

B-A-R-D-A-S

B-A-R-D-O-S

B-A-R-T-O-S

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the person on the phone do after Ryan provides his information?

Puts Ryan on hold

Ends the call

Asks for more details

Confirms the information