Skills to Pay the Bills -Communication

What is the initial reaction of the characters to the use of text speak?

• They find it amusing.

• They are confused and have no idea what is being said.

• They understand it perfectly.

• They ignore it completely.

What does the character have for lunch in the text speak conversation?

• Tuna and coffee

• Salad and water

• Pasta and juice

• Pizza and soda

How does the use of text speak affect communication with customers?

• It has no effect.

• It speeds up the conversation.

• It causes confusion and complaints.

• It makes communication clearer.

What does the employer emphasize as essential for any job?

• Technical skills

• Communication skills

• Physical strength

• Artistic talent

Where can one find more information about communication skills?

• In a book

• On a website

• On a TV show

• In a magazine