Crash Course Business: Fairness and Justice

The video discusses the importance of fairness in the workplace, using a fable to illustrate how procedures and power structures can be unfair. It explains three types of fairness: outcome, procedural, and interactional, and emphasizes the need for consistency, voice, and respect. A case study highlights how unfairness can lead to counterproductive behavior, and the video concludes with strategies for advocating fairness.

What is the main lesson from the fable about the man on trial?

• Managers should not worry about fairness.

• Fairness is always guaranteed in life.

• Power structures can be unfair.

• Procedures and decisions are always fair.

What is organizational justice primarily concerned with?

• Promoting only the most experienced employees.

• Eliminating all forms of competition.

• Making sure people feel they are treated fairly.

• Ensuring everyone gets the same salary.

Which norm suggests distributing resources based on individual needs?

• Need norm

• Equality norm

• Performance norm

• Merit norm

What is a challenge associated with the merit norm?

• Merit is the same in all industries.

• Job performance is hard to define.

• Everyone agrees on what constitutes merit.

• It is easy to measure job performance.

What is the Dunning-Kruger effect related to?

• Ignoring personal biases

• Accurately assessing one's skills

• Overestimating one's own abilities

• Underestimating others' abilities

Which feature is NOT part of a fair process?

• Consistency

• Correctability

• Bias suppression

• Random selection

Why is procedural fairness compared to a legal proceeding?

• Because it is based on personal opinions.

• Because it ignores evidence.

• Because it requires consistent rules.

• Because it involves random decisions.

What is a key aspect of interactional fairness?

• Ignoring personal biases

• Ensuring everyone gets the same reward

• Treating people with dignity and respect

• Making decisions quickly

How can unfairness lead to counterproductive work behavior?

• By improving communication

• By causing employees to disengage

• By increasing employee motivation

• By encouraging teamwork

What should an employee do if they feel they are being treated unfairly?

• Complain loudly to everyone

• Ignore the situation

• Quit immediately

• Communicate respectfully with evidence