Achieving and Maintaining High Quality in Product Offerings for Businesses

Why is quality important for a business's success?

• It allows businesses to avoid taxes.

• It reduces production costs significantly.

• It ensures immediate sales only.

• It helps in creating a strong brand affinity.

What does the term 'Kaizen' refer to in business?

• A strategy for reducing employee turnover.

• A process of continual improvement.

• A method for rapid product development.

• A technique for increasing market share.

Which companies are mentioned as examples of using continual improvement?

• Toyota and Honda

• Coca-Cola and Pepsi

• Samsung and Apple

• Microsoft and Google

What is a limitation of quality control processes?

• They are too expensive for small businesses.

• They require advanced technology.

• They can only prevent issues, not fix them.

• They are only applicable to digital products.

How do quality assurances help businesses?

• By increasing the speed of production.

• By reducing the cost of raw materials.

• By identifying and solving supply chain issues.

• By eliminating the need for marketing.

What is the goal of Total Quality Management (TQM)?

• To increase the number of products produced.

• To stop errors and waste at all organizational levels.

• To focus solely on customer service.

• To reduce the number of employees.

What is a common practice in restaurants to assure quality?

• Offering discounts on meals.

• Displaying quality reviews and hygiene standards.

• Using celebrity endorsements.

• Providing free samples.