SOBREVIVIR A UN COLEGA POCO FIABLE - Surviving an Unreliable Colleague

The video tutorial addresses how to manage unreliable colleagues by providing direct feedback, appealing to their professional brand, and holding them accountable publicly. It emphasizes the importance of communication and accountability to improve reliability and maintain professional relationships.

What is the first step suggested for dealing with an unreliable colleague?

• Ignore their behavior

• Provide direct feedback

• Report them to a manager

• Avoid working with them

Which formula is recommended for giving feedback to an unreliable colleague?

• When you don't do what you say, it affects my deadlines

• I feel upset when you don't deliver

• It's important to be reliable

• You should always keep your promises

How can you encourage a colleague to be more reliable by appealing to their professional brand?

• Criticize them in private

• Offer them a reward

• Recognize their achievements publicly

• Ignore their mistakes

What should you do if a colleague fails to fulfill a promise?

• Ignore the issue

• Report them to HR

• Hold them accountable in front of others

• Ask them why in private

Why is public accountability effective in dealing with unreliable colleagues?

• It taps into their desire to look good

• It embarrasses them

• It forces them to apologize

• It makes them feel guilty