Ethical Leadership and Communication

The video discusses ethical leadership, emphasizing the importance of communication in preventing unethical decisions that can harm organizations. It introduces a three-part model of transparent communication: organizational openness, information sharing, and candor. Organizational openness involves clear processes and the obligation to speak up about problems. Information sharing ensures better decision-making by providing complete information. Candor requires honest yet caring communication, especially in sensitive situations. The video encourages viewers to reflect on which aspect of the model is most challenging in their professional settings.

Why is ethical behavior considered crucial for organizations?

• It enhances business profitability.

• It prevents unethical decisions that can harm the organization.

• It increases customer loyalty.

• It improves employee satisfaction.

What is a key responsibility of leaders in terms of communication?

• To focus solely on external communication.

• To maintain secrecy about organizational issues.

• To delegate all communication tasks to subordinates.

• To be informed and create an atmosphere for problem-solving.

What is the first part of the organizational transparency model?

• Secrecy

• Information sharing

• Candor

• Organizational openness

What is pluralistic ignorance?

• A scenario where problems are openly discussed and solved.

• A state where ignorance is encouraged in the organization.

• A condition where only leaders are aware of organizational issues.

• A situation where everyone is aware of a problem but no one speaks up.

Why is information sharing important in organizations?

• It reduces the workload of leaders.

• It ensures only top management is informed.

• It leads to better decision-making.

• It helps in maintaining secrecy.

What does candor in communication require?

• Brutal honesty without regard for others' feelings.

• Complete secrecy about sensitive topics.

• Avoidance of difficult conversations.

• A balance of honesty and care.

What is the consequence of basing decisions on partial information?

• Improved organizational efficiency.

• Enhanced employee morale.

• Poor quality decisions.

• Increased transparency.