Financial services embraces AI | TECH(talk)

Financial services embraces AI | TECH(talk)

Assessment

Interactive Video

Architecture, Information Technology (IT), Business

University

Hard

Created by

Quizizz Content

FREE Resource

The transcript discusses AI's growing role in banking, moving from pilot projects to real-world applications. It highlights AI's use in customer service, breaking down data silos, and regulatory compliance. The potential for AI to improve internal efficiency and natural language processing is also explored, with experts predicting increased AI deployment in the coming years.

Read more

7 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the main challenges banks face when deploying AI technologies?

Absence of pilot projects

Lack of investment

Over-reliance on human labor

Deployment without clear business use cases

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How are chatbots primarily used in banks?

To calculate interest rates

To manage employee schedules

To direct customers to online resources

To process loan applications

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key benefit of integrating AI into CRM systems in banks?

Enhanced customer service efficiency

Increased manual processing

Reduced customer base

Higher interest rates

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can AI help with regulatory compliance in banks?

By eliminating the need for compliance officers

By reducing the labor load on manual tasks

By increasing the time for identity verification

By automating all banking operations

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a potential future development for AI in banking?

Integration with voice assistants like Alexa

Complete removal of human employees

Universal banking standards

Elimination of all customer service roles

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one way AI can improve internal operations in banks?

By reducing the number of business lines

By automating data analytics and report generation

By increasing the number of manual reports

By complicating data retrieval processes

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the expected timeline for the rollout of more AI production systems in banks?

By the end of 2025

Between 2019 and 2022

Starting in 2023

Within the next 10 years