Is the Customer Experience Improving at Wal-Mart?

Is the Customer Experience Improving at Wal-Mart?

Assessment

Interactive Video

Business, Religious Studies, Other, Social Studies, Architecture

University

Hard

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The video discusses Walmart's efforts to improve customer experience in the US and internationally, highlighting investments in people and technology. It covers Walmart's sales and traffic growth, noting positive trends despite challenges like food deflation. The impact of e-commerce on retail growth and consumer behavior is examined, with Walmart's e-commerce business identified as an area for improvement. Challenges in the UK market, including competition from ALDI and Lidl, are addressed. Analyst recommendations and stock performance are discussed, with a focus on Walmart's leadership and strategic initiatives.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What has been a significant factor in Walmart's recent positive traffic and sales growth?

Expansion of store locations

Reduction in product prices

Investments in technology and people

Increased advertising

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What percentage of retail growth was attributed to e-commerce in the first calendar quarter?

20%

10%

30%

40%

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the name of Walmart's operating platform for e-commerce?

Nexus

Pangaea

Atlas

Horizon

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which market is Walmart facing significant challenges due to competition from discounters?

Mexico

Canada

UK

China

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the target price set by the most bullish analyst for Walmart's stock?

$85.00

$70.00

$75.00

$80.00