Amazon's Whole Foods Lures Customers From Other Grocers

Amazon's Whole Foods Lures Customers From Other Grocers

Assessment

Interactive Video

Business, Information Technology (IT), Architecture

University

Hard

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The video discusses a report by Thesis Group analyzing customer shifts in the grocery market. It highlights that 24% of new Amazon and Whole Foods customers come from Walmart, while Trader Joe's and Sprouts saw customer defections after Whole Foods' price cuts. The report reveals that higher-income customers moved to Whole Foods, but lower-income families did not, due to Whole Foods' locations in wealthier areas. Amazon faces challenges in attracting a broader demographic, needing further price reductions to incentivize lower-income customers.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What percentage of new Amazon and Whole Foods customers previously shopped at Walmart?

8%

24%

15%

10%

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which grocery chain saw 10% of its regular customers switch to Whole Foods after price cuts?

Walmart

Trader Joe's

Sprouts

Costco

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which demographic did not migrate to Whole Foods as expected?

High-income families

Middle-income families

Low-income families

Young professionals

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the unexpected finding about Whole Foods' customer base after Amazon's acquisition?

It became more popular in rural areas

It did not attract the expected lower demographic

It lost high-income customers

It attracted more low-income families

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why does Whole Foods need to cut prices more aggressively?

To draw in lower-income customers

To attract customers from wealthier neighborhoods

To expand into new markets

To compete with Trader Joe's