Chatbots for Beginners: A Complete Guide to Build Chatbots - Overview of Chatbots: Quiz Solution

Chatbots for Beginners: A Complete Guide to Build Chatbots - Overview of Chatbots: Quiz Solution

Assessment

Interactive Video

Information Technology (IT), Architecture, Business

University

Hard

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The video tutorial discusses a potential solution involving a chat bot system for the public transport industry. It highlights key statistics such as an 800% return on investment and increased bookings by 25%. The chat bot system provides self-service options, answering over 5 million questions annually and generating 30% more revenue. The tutorial emphasizes that this is one of many possible solutions and concludes with a transition to the next module.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is emphasized about the chat bot system solution?

It is a temporary solution.

It is the only solution available.

It is a potential and possible solution.

It is a mandatory solution.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which industry is the chat bot system applied to in the video?

Public Transport

Retail

Healthcare

Education

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What percentage increase in bookings is attributed to the chat bot system?

10%

75%

25%

50%

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How much was saved in customer service expenses due to the chat bot system?

$3,000,000

$2,000,000

$1,000,000

$500,000

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a major takeaway regarding the chat bot's functionality?

It provides a self-service option for site visitors.

It is not suitable for public use.

It only answers basic questions.

It requires constant human supervision.