Chatbots for Beginners: A Complete Guide to Build Chatbots - Fundamentals of Chatbots for Deep Learning: Benefits of Dee

Chatbots for Beginners: A Complete Guide to Build Chatbots - Fundamentals of Chatbots for Deep Learning: Benefits of Dee

Assessment

Interactive Video

Information Technology (IT), Architecture, Business

University

Hard

Created by

Quizizz Content

FREE Resource

The video tutorial discusses the benefits of chat bots, including improved customer experience, service integration, customer care improvement, personalized services, and resource saving. Chat bots can engage customers 24/7, integrate various services, and offer personalized recommendations based on customer data. They also save resources by performing tasks that would otherwise require multiple employees. The development of chat bots is straightforward, leading to significant company benefits.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one key advantage of using chat bots for customer interaction?

They can only handle one customer at a time.

They provide 24/7 engagement with customers.

They require constant human supervision.

They are more expensive than human agents.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do chat bots enhance service integration?

By reducing the number of available services.

By requiring manual service updates.

By integrating various services for customers.

By offering a limited range of services.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What technology is primarily used in developing chat bots?

Virtual reality

Blockchain technology

Quantum computing

Deep learning and machine learning

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do chat bots provide personalized services?

By asking ethical questions to tailor services.

By ignoring customer preferences.

By focusing only on product recommendations.

By offering the same service to everyone.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a significant benefit of using chat bots in terms of resources?

They require more resources than human agents.

They have no impact on resource allocation.

They save resources by replacing multiple human roles.

They increase the need for human resources.