Star Entertainment CEO Matt Bekier on Interim Results

The video discusses the impact of COVID-19 on business operations, highlighting the closure and reopening phases in Sydney. It emphasizes the growth observed during reopening and the shift in customer behavior, particularly among younger demographics. The discussion extends to the challenges faced by the tourism sector, especially with the absence of Chinese tourists, and the adjustments made in business models. The video also covers competition and regulatory challenges in the gaming industry, focusing on compliance and transparency efforts.

What was the growth percentage observed in Sydney after reopening?

• 18%

• 28%

• 38%

• 48%

What was a major challenge faced during the reopening process?

• Low customer interest

• Omicron variant

• Supply chain issues

• Lack of staff

Which customer group is most eager to return to normal activities?

• Older customers

• Business travelers

• Younger customers

• International tourists

What percentage of the business's revenue came from high rollers in the past?

• 10%

• 15%

• 20%

• 25%

What strategic change was made in anticipation of reduced Chinese tourism?

• Increased marketing

• Sale of VIP jet

• Expansion of services

• Price reduction

How many slot machines does the business operate in New South Wales?

• 2000

• 1000

• 1500

• 500

What is the business's approach to regulatory scrutiny?

• Public relations

• Avoidance

• Cooperation

• Litigation