SITA APAC President on Airport Automation

The video discusses the trends in global travel and aviation, focusing on the role of technology in shaping the future of airports. Key trends include the digital transformation driven by Gen Z and Millennials, and the acceleration of automation due to the pandemic. The video also explores the affordability and sustainability of these technological changes, highlighting partnerships like the one with Hong Kong Airport to manage carbon footprints. Finally, it addresses the regional differences in technology adoption, influenced by passenger profiles, technology availability, and airport congestion.

What is one of the key trends driving the digital transformation in the transport industry?

• Increased fuel prices

• Gen Z and Millennial travelers

• Traditional travel agencies

• New airline regulations

How has the pandemic influenced the adoption of digital technologies in the aviation industry?

• It accelerated the adoption

• It had no impact

• It slowed down the adoption

• It reversed the adoption

What technologies are supporting the growth of autonomous and electric vehicles in airports?

• VR and AR

• Quantum computing

• AI and 5G

• Blockchain and IoT

What is a major benefit of implementing new technologies in smaller airports?

• Increased ticket prices

• Longer wait times

• Improved customer experience

• Higher carbon emissions

How is Hong Kong Airport managing its carbon footprint?

• By reducing flights

• By using data and analytic dashboards

• By increasing passenger fees

• By expanding its terminals

What factor influences the speed of technology adoption in airports?

• Local cuisine

• Weather conditions

• Passenger profiles

• Airline preferences

Why might some airports be slower in implementing new technologies?

• Excessive funding

• Lack of interest

• Congestion and limited expansion capacity

• Overstaffing