CLEAN : The last responders: overwhelmed Harlem funeral home strives to care for COVID-19 victims

The transcript discusses the overwhelming impact of COVID-19 on funeral services, highlighting the emotional and logistical challenges faced by funeral directors. It describes the shift towards cremation due to capacity issues and the importance of honoring rituals despite the constraints. The narrative underscores the emotional toll on staff and the desperate situations families face.

What is one of the main challenges faced by funeral homes during the COVID-19 pandemic?

• Overwhelming number of cases

• Lack of staff

• Increased travel restrictions

• Shortage of coffins

Which areas are mentioned as having people calling for funeral services?

• Only rural areas

• Only local neighborhoods

• Only international locations

• Various boroughs including the Bronx and Queens

What is a significant issue faced by crematories and cemeteries during the pandemic?

• Limited operating hours

• Backlog of months

• Lack of trained staff

• Increased costs

How do funeral home staff feel about the overflow of bodies?

• Relieved

• Indifferent

• Excited

• Traumatized

What is a new trend in funeral practices during the pandemic?

• More outdoor services

• Increased use of technology

• More elaborate ceremonies

• Higher preference for cremation

Why is it important to honor the decision to place ashes in a vessel?

• It is a legal requirement

• It is a new trend

• It is a ritual to honor the deceased

• It is more cost-effective

What is the emotional impact on families who cannot have traditional funerals?

• They feel indifferent

• They feel disconnected

• They feel relieved

• They feel excited