The Principles of Performance Feedback: Feedback Principles that set the BAR high

The video introduces the BAR acronym, which stands for Behaviours, Awareness, and Responsibility, as a framework for effective performance feedback. It uses the iceberg analogy to explain that visible performance is driven by underlying factors like capabilities and motivations. The video emphasizes that feedback should be based on observable behaviours, provide specific and understandable awareness, and encourage responsibility for action. Feedback should be part of a continuous process, focusing on future improvements and positive reinforcement.

What does the acronym BAR stand for in the context of performance feedback?

• Behaviors, Awareness, Responsibility

• Behavior, Attitude, Reflection

• Beliefs, Actions, Results

• Balance, Accuracy, Respect

In the iceberg analogy of performance, what lies below the waterline?

• Feedback and results

• Observed behaviors

• Capabilities, motivations, beliefs, and values

• Outcomes and achievements

Why should performance feedback focus on observable behaviors?

• Because they are the most important part of performance

• Because unobservable factors are prone to misinterpretation

• Because they are the only aspects that can be measured

• Because they are easy to change

What is a key characteristic of high-quality feedback?

• It is quick and brief

• It is specific and detailed

• It is general and broad

• It is complex and comprehensive

How can you ensure that feedback is understood by the recipient?

• By giving it in a group setting

• By providing it in written form

• By allowing them to ask questions

• By repeating it multiple times

What should be the focus of feedback to encourage responsibility?

• Past mistakes

• Future actions and improvements

• Current performance levels

• Comparisons with peers

What is the ultimate goal of giving feedback according to the responsibility principle?

• To document performance

• To identify errors

• To compare with others

• To encourage continuous improvement