ABN Amro Slides as Probe Raises Doubts on Costs

The transcript discusses the challenges and strategies of managing compliance costs in the banking sector, particularly in relation to financial crime detection and customer due diligence. It highlights the uncertainty of criminal probes and the need for ongoing investment in compliance. The discussion also covers the balance between cost reduction and necessary compliance investments, as well as the impact of negative interest rates on revenue. The banking sector's role in society and the importance of being a responsible gatekeeper are emphasized.

What is the bank's approach to managing costs related to compliance?

• Reducing investment in compliance

• Balancing cost control with necessary investments

• Ignoring compliance costs

• Increasing customer fees

How does the bank plan to handle the costs of compliance?

• By ignoring compliance requirements

• By cutting all compliance-related expenses

• By passing costs to customers

• By balancing them with cost reduction programs

How does the bank view the uncertainty of the criminal probe?

• As a resolved issue

• As an uncertain and potentially lengthy process

• As a predictable process

• As a short-term issue

What role does the bank emphasize in its compliance efforts?

• Reducing employee numbers

• Profit maximization

• Expanding internationally

• Gatekeeper role for society

What is one of the main challenges the bank faces in increasing revenue?

• Lack of investment opportunities

• Low interest rates in Europe

• Excessive government regulation

• High interest rates

What is the bank's strategy for dealing with low interest rates?

• Reducing mortgage offerings

• Focusing on deposit growth

• Increasing fees on loans

• Earning good margins in the mortgage market

What is the bank's market share in the mortgage market as mentioned?

• 30%

• 22%

• 10%

• 15%