Pandemic Is Boosting Digital Transformation: Whispir CEO

The video discusses a company's significant growth in annual recurring revenue and customer base, highlighting a 34% increase in revenue and a reduction in customer churn. It explores the impact of COVID-19 on accelerating digital transformation, emphasizing the importance of communication technologies. The company serves both private and public sectors, offering over 11,000 use cases across various industries. The business model is subscription-based, with charges aligned to business value, encouraging gradual adoption and long-term customer retention.

What was the percentage increase in the company's annual recurring revenue?

• 54%

• 44%

• 24%

• 34%

How has the pandemic influenced digital transformation according to the speaker?

• It has accelerated existing structural changes.

• It has made digital transformation a secondary priority.

• It has slowed down the process.

• It has had no impact.

What percentage of the company's customers are in the government sector?

• 45%

• 55%

• 35%

• 25%

Which of the following is NOT a vertical the company specializes in?

• Utilities

• Education

• Retail

• Automotive

What is the core component of the company's business model?

• Free service with ads

• Subscription with user-based charges

• One-time purchase

• Pay-per-use only

How do organizations typically start using the company's services?

• By integrating all use cases at once

• By using only free trials

• With a large-scale implementation

• By starting small and expanding use cases over time

What happens when an organization has three use cases according to the speaker?

• They become short-term customers.

• They stop using the service.

• They switch to a competitor.

• They become sticky long-term customers.