Coupang CEO on NYSE Debut, Competition, Expansion

The video discusses the company's long-term strategy, unique investments, and comparison with Amazon. It addresses worker treatment and safety, highlighting industry-leading practices. The impact of the pandemic on operations and future expansion plans are covered. The video concludes with a tribute to Korea's economic growth and the company's role in it.

What is a unique feature of the company's delivery service?

• Delivery within 24 hours

• Free delivery on weekends

• Dawn delivery before 7:00 AM

• Same-day delivery by noon

How does the company address environmental concerns in packaging?

• Using only recycled boxes

• Eliminating all packaging

• Implementing eco bags and reducing disposable packaging

• Charging extra for eco-friendly options

What initiative did the company take to improve worker conditions?

• Increased working hours

• Implemented a five-day work week

• Reduced employee benefits

• Introduced unpaid leave

What was a significant challenge for the company during the COVID-19 pandemic?

• Expanding to new markets

• Increasing product prices

• Maintaining delivery promises

• Reducing employee numbers

How did the company ensure employee safety during the pandemic?

• By offering remote work options

• By investing in disinfectants and safety measures

• By closing some warehouses

• By reducing working hours

What is the company's market share in the Korean commerce market?

• 20-25%

• 5-6%

• 10-15%

• 3-4%

What is the company's mission regarding customer experience?

• To offer the lowest prices

• To create a world where customers wonder how they lived without the company

• To focus solely on technology

• To expand globally