Cigna CEO on CVS-Aetna Merger, M&A, Health Care

The transcript discusses Cigna's strategic focus on customer-centric healthcare, partnerships, and innovation. It covers the company's approach to PBM operations, vertical integration, and mergers. Cigna's capital deployment strategies, including responses to tax reform, are highlighted. The transcript also explores the impact of the Affordable Care Act and potential market changes, emphasizing the importance of technology and innovation in healthcare.

What is one of Cigna's strategic focuses in a dynamic environment?

• Customer-centric positioning

• Reducing employee benefits

• Limiting technological innovation

• Cost-cutting measures

How does Cigna view its relationship with Express Scripts?

• As a threat to its business

• As a potential partner for integration

• As a competitor

• As a minor player in the market

What was a significant factor in Cigna's past merger attempt with Anthem?

• Government approval

• Shareholder opposition

• Market conditions

• Regulatory blockage

What is one of Cigna's top priorities for capital deployment?

• Cutting research and development

• Strategic M&A

• Expanding into new markets

• Reducing employee salaries

How did Cigna reward its employees in 2017?

• Increased salaries

• Stock options

• Additional vacation days

• Performance bonuses

What is Cigna's approach to technological investments?

• Outsourcing all technological needs

• Focusing solely on internal development

• Investing in startups and smaller operations

• Avoiding new technologies

How does Cigna view the impact of the Affordable Care Act on its business?

• As a minor opportunity

• As a significant threat

• As irrelevant

• As a major dependency

What is Cigna's perspective on Amazon's potential entry into healthcare?

• A direct competitor

• A non-issue

• An opportunity for partnership

• A threat to be avoided

What is Cigna's stance on open architecture in healthcare?

• It limits innovation

• It creates opportunities

• It is unnecessary

• It is too costly

What is a key benefit of Cigna's virtually integrated approach?

• Increased regulatory challenges

• Enhanced value for customers

• Limited partnerships

• Higher costs