Stakeholder Engagement: Five-step Process

The video tutorial explains the concept of stakeholders in project management, emphasizing their critical role in determining a project's success or failure. It introduces the shift from 'stakeholder management' to 'stakeholder engagement' to foster respectful and effective interactions. The tutorial outlines a five-stage process for stakeholder engagement: identifying stakeholders, analyzing them, planning engagement, taking action, and reviewing outcomes. The importance of continuous review and adaptation to address communication gaps and stakeholder concerns is highlighted as the key to successful engagement.

What is a stakeholder in the context of project management?

• Someone who invests money in the project

• Anyone who can affect or is affected by the project

• Only the project manager

• A person who works directly on the project

Why is the term 'stakeholder management' considered outdated?

• It is not recognized in modern project management

• It suggests stakeholders can be controlled

• It implies stakeholders are not important

• It is a term used only in finance

What is the first step in the stakeholder engagement process?

• Analyzing stakeholders

• Identifying stakeholders

• Creating a communication plan

• Reviewing the engagement process

Which stage involves reacting to feedback from stakeholders?

• Analysis

• Review

• Action

• Planning

What is the key to success in stakeholder engagement?

• Engaging only with primary stakeholders

• Ignoring feedback

• Cycling back and adapting plans

• Sticking to the original plan