02 CEO Says Brexit Concerns Won't Put Off Consumers

02 CEO Says Brexit Concerns Won't Put Off Consumers

Assessment

Interactive Video

Business

University

Hard

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The video discusses O2's leadership in mobile innovation, emphasizing customer-centric strategies. It explores the UK's economic outlook, noting stable consumer confidence despite Brexit concerns. The company plans to maintain business continuity and support B2B clients during Brexit. O2's approach to European roaming focuses on customer choice and confidence. The video concludes with a discussion on market competition, highlighting O2's partnerships with wholesale providers to enhance consumer choice.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary focus of O2's strategy according to the first section?

Following industry norms

Reducing operational costs

Maximizing profits

Customer-centric innovation

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How has the recent weakening of Sterling affected the UK market?

It has boosted export-led growth

It has caused a market slowdown

It has led to a decrease in consumer confidence

It has increased inflation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the anticipated impact of Brexit on consumer relationships with telephone providers?

It will significantly alter consumer relationships

It will lead to increased prices

It will have no impact on consumer relationships

It will cause consumers to switch providers

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main challenge for network providers in the European roaming market?

Reducing roaming charges

Competing with local providers

Ensuring customer confidence in device usage

Expanding network coverage

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How is the UK market ensuring consumer choice in the telecommunications sector?

By reducing the number of providers

By opening networks to wholesale providers

By increasing regulation

By offering standardized plans