Police and floral tributes at Bataclan Theatre

Why is listening considered a crucial skill in communication?

• It helps in understanding and building relationships.

• It is less important than speaking.

• It allows you to speak more.

• It is only useful in professional settings.

Which of the following is a technique to improve active listening?

• Interrupting frequently to show interest.

• Avoiding eye contact to focus better.

• Nodding and giving feedback.

• Thinking about your response while the other person is speaking.

What is a common barrier to effective listening?

• Taking notes during the conversation.

• Being too focused on the speaker.

• Having a quiet environment.

• Prejudging the speaker's message.

How can one overcome distractions while listening?

• By thinking about unrelated topics.

• By multitasking.

• By ignoring the speaker.

• By focusing on the speaker's words and body language.

What should you do if you don't understand something while listening?

• Change the topic.

• Pretend to understand.

• Ask for clarification.

• Ignore it and move on.