Stores tightening return policies for 2024

Stores tightening return policies for 2024

Assessment

Interactive Video

Information Technology (IT), Architecture, Business

University

Hard

Created by

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The video emphasizes the importance of understanding return policies when shopping, especially during the holiday season. It highlights that many retailers extend their return windows, but policies vary. Shoppers are advised to keep receipts and avoid opening items if returns are possible. Specific retailer policies are discussed, including Amazon, Walmart, and Best Buy. Tips for successful returns include saving receipts and understanding 'keep it' policies for low-cost items.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to check a retailer's return policy before making a purchase?

To receive free shipping

To avoid paying sales tax

To get a discount on your purchase

To ensure you can return unwanted gifts

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following stores has a return policy that extends until January 31st for most items?

Old Navy

Best Buy

Amazon

Target

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the return policy cut-off date for Old Navy during the holiday season?

January 10th

January 14th

January 15th

January 31st

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do to increase the chances of a successful return or exchange?

Use the item before returning

Remove all tags

Open the box immediately

Keep the receipt

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In what situation might a store allow you to keep a returned item?

If the item is a gift

If the item is seasonal

If the item is under $20

If the item is over $100