CLEAN : Inauguration of the reelected Cypriot president

The video tutorial discusses a customer's problem, providing an overview of the issue they faced.

What was the initial issue faced by the customer?

• The customer was satisfied with the service.

• The customer had a problem.

• The customer was looking for a new product.

• The customer wanted to give feedback.

Which of the following best describes the customer's problem?

• The customer was indifferent.

• The customer encountered a problem.

• The customer had no issues.

• The customer was happy with the product.

What is a potential solution to the customer's problem?

• Deny the existence of the problem.

• Wait for the customer to solve it.

• Ignore the problem.

• Address the problem directly.

How should a company respond to a customer's problem?

• By delaying the response.

• By ignoring the customer.

• By addressing the issue promptly.

• By blaming the customer.

What is the importance of understanding a customer's problem?

• To improve customer satisfaction.

• To avoid customer feedback.

• To increase product prices.

• To reduce customer interaction.